Reference

Our Terms and Conditions for chartkalyan

These terms govern every account, wager, deposit, and withdrawal you make on chartkalyan — read them before you open an account so you know exactly what applies to…

Applies to all accountsCovers UPI, Paytm, PhonePeJurisdiction-dependent accessUpdated without prior noticeDisputes handled on-platform

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What These Terms Actually Cover

chartkalyan Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on chartkalyan, you agree to be bound by these terms in full. They apply to all activity — browsing the lobby, depositing via UPI, Paytm, or PhonePe, placing any wager on Rocketon or Football Strike, and withdrawing funds. We may amend these

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terms at any time; continued use of the platform after an amendment constitutes acceptance. Where a specific game, promotion, or payment rail carries supplementary rules, those rules apply alongside this main document. If any clause conflicts with local Indian law as applicable to your jurisdiction, the
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legally compliant interpretation prevails. You are responsible for confirming that access is lawful in your specific location before proceeding.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About These Terms

If a clause in our terms is unclear, or if you believe a decision has been applied incorrectly to your account, our support team can walk you through the relevant section.

Live Chat Raise a terms query in real time via our live chat window. Our agents can pull up the relevant clause and explain how it applies to your specific account situation.

Email Support Send a written terms query to our support address. We log every email and respond with a reference number so you can track the status of your terms or dispute enquiry.

Help Centre Our help centre hosts plain-language summaries of each major terms section. Search by keyword — account closure, UPI refund, wager voidance — to find the clause that applies to you.

COMPLIANCE AND SECURITY

How We Apply and Protect These Terms

chartkalyan enforces these terms consistently across every account. Below are the six key areas of how we handle your data, account security, and rights under this policy.

Data Handling

We store account data on secured servers. No personal detail — name, payment method, UPI ID — is shared with third parties outside of legally required disclosures or fraud prevention processes tied to your account.

Cookie Policy

Our platform uses session and analytics cookies to keep your account active and to understand lobby usage patterns. You can manage cookie preferences in your browser settings without losing account access.

Account Security

Two-factor authentication is available for all chartkalyan accounts. We also flag unusual login locations and send an alert to your registered email before allowing access from a new device.

Data Retention

Account records, transaction logs covering UPI, Paytm, and PhonePe activity, and communication history are retained for a minimum period required under applicable Indian financial regulations, then securely deleted.

Who to Contact

For any terms dispute, data access request, or account closure query, contact our compliance desk via email. We log all requests with a timestamped ticket and aim to resolve within 5 working days.

Requesting Changes

You may request correction of inaccurate personal data held on your account at any time. Submit a written request through live chat or email; we verify identity before making any change to account records.

Common Questions About Our Terms

These are the questions we receive most often about our terms and conditions. Each answer reflects the actual clause that applies — not a generalised response. If your question is not covered here, reach out through live chat or email.

We post the revised terms on this page with an updated effective date. Continuing to use your account after that date means you accept the changes. We recommend checking this page periodically so you are not caught unaware.

Yes. You can submit a closure and data deletion request through our email support channel. We retain only the data legally required under Indian financial regulations and delete the rest within 30 days of confirming your identity.

The main terms apply equally regardless of which payment rail you use. Each method may carry a supplementary clause covering processing times and reversal procedures, which you can find in the payments section of our help centre.

These terms are interpreted in accordance with applicable Indian law as it applies in the jurisdiction where you access chartkalyan. Access and eligibility depend on local law and are available only where local law permits such use.

Raise a dispute via live chat or email within 14 days of the decision. Our compliance team reviews the game log or transaction record and responds with a written outcome within 5 working days of receiving your request.

Only authorised chartkalyan staff involved in account verification, fraud prevention, or regulatory compliance can access your data. We do not sell personal data and do not share it with third-party marketers under any circumstances.

Supplementary game rules apply alongside the main terms, not instead of them. Where a conflict exists between a game rule and the main terms, the main terms take precedence unless the supplementary rule explicitly states otherwise.

Our Terms and Conditions for chartkalyan

Reach Us About These Terms

How We Apply and Protect These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About Our Terms

01 What happens when the terms are updated?

02 Can I close my account and request a data deletion?

03 Are the terms the same for UPI, Paytm, and PhonePe deposits?

04 What law governs these terms?

05 How do I dispute a wager or withdrawal decision?

06 Who can access my account data?

07 Do supplementary rules for games like Aviator or Bingo override these terms?

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